Customer Testimonials

Great experience at S&K in Springfield Il. Bob Hermes was very nice to work with. Highly Recommend him!

after many searches and lots of research s&k was were my daughter found her car. Bob Hermes was very nice to work with, we highly recommend him.

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It was a real pleasure to work with everyone at S & K. They were friendly, courteous, and up front with all aspects of the vehicles they had for sale.

This is 3 vehicle we bought!!!! 2 acadias n 1 Sierra. Great service, great inventory even through this post-co-vid. Called ahead to pick up vehicle. All paper work done n signed n in n out less than 40 mins!!! Luv my AT4 !!!!! Great place !!! Highly recommended!!!

Big shout out to Phil and Dave in the service department. I was from out of town and had never been to Springfield. I had a problem with a noisy fan motor for the AC. They jumped right on it even though they were obviously busy and within 10 minutes they found the problem and remedied it. It was a leaf in the duct. Thank you guys so much. Being in the car business myself I know service like this is hard to find.

I would recommend your service department to anyone

They are very kind and take the time to answer your questions. My oil change was only an hour!

Very clean facility. Quick service. Friendly staff. Reasonable price for an 8-quart oil change. They washed my truck without me requesting one. I will return for more oil changes.

Good job done quickly!

I have never been disappointed with the service or customer care that I receive from S&K. Rob Gwinn takes the time to explain what service was done or why service is needed. I truly trust in S&K.

Nice people, not long wait, and nice waiting area.....

The crew was polite and helpful. Whoever scheduled the appointment, placed it on the wrong day on the calendar. But they still squeezed me in and got the oil changed and the tires rotated within one hour. There was a confortable lounge to wait while my vehicle was serviced. The car wash was not working. So my vehicle didn’t receive a complementary wash. Nor was I given a coupon to come back for a wash at later date..

Buying a car at S & K could not have gone any smoother! Victoria was patient and very helpful. There was no high pressure at any time which I really appreciated. I would highly recommend Victoria and her sales staff for any one’s future car buying.

price for services very fair, service professional, no wait time for service, very friendly and helpful.

KYLE DID A GREAT JOB ON MY VEHICLE.

Jarvious smith was excellent will be buying all my cars from him.

Easy access, expedient, friendly.

Well got a letter in the mail about a car I had bought from a friend and registered in 2020. It was for a recall on an ignition key switch, mind you this is a 2002 Pontiac and I am the third owner. So I called in and they set up the appointment. The staff and mechanics were all courteous and friendly and answered all my questions easily. They are great at there service center with vehicle maintenance. I will and will always recommend S&K Buick GMC to anyone that asks for one was astonished that it was actually honored ...

I had great service! The Green team took care of my car quickly and efficiently. I was able to drive it to Florida knowing it had been well taken care if.

The service department was very accommodating when my car broke down. Jim Kroll, and his team are great people!

Been going there for a long time now; their service and making appts are great! It’s even better when they save you money and check into the warranty on your car. My warranty more than pays for itself. Wouldn’t have it any other way!

We have had such a wonderful experience from buying our Encore to oil changes. Everyone has always been friendly and very helpful. We recommend S & K Buick GMC to everyone.

The people were friendly. They knew what they were doing when it came to my car! They did a good job overall!

Misinformation I was told once price on the phone and something different in person

I was shopping for a car for my 16 year old. We told John Schoen what payment he could afford. He immediately walked us around the lot showing us which cars my son could choose from to stay in that payment range. Not once did he try and talk us into anything outside of that payment. It was so easy and so refreshing not to play games while trying to make a purchase! Within a few hours my son was driving off the lot in the car of his dreams!! We will check with John at S&K first for ...

They are so awesome. Thank you for your service. It was really nice to see everybody. 😊

The service department guys were all very friendly and kind..

I have been purchasing vehicles for several years. This dealer shows an amazing amount of integrity to their employees and customers. Best dealer in Illinois hands down.

Great experience, ask for Bart!

I went in for an oil change, tire rotation and filter replacement at my scheduled time, and I was told it would be an hour and sure enough, a little more than an hour it was completed along with my GMC Denali being washed. Very satisfied.

Everyone is so nice. I didn’t buy a car from this dealership but they treated me as if I did. I will 100% but my next GMC SUV from this dealership in the future. I’m sad I didn’t think time

Very Helpful Service Department

Top notch service always friendly on each visit. I have had a great experience from the beginning. Maintenance visits are hassle free and fast.

Second car purchased from this dealership. Excellent service and sales. Highly recommend.

Excellent service!!! Josh and Victoria helped me find exactly what I was looking for in a vehicle. They listened to what I wanted and found me the perfect SUV. I didn’t feel like they were just trying to make a sale, they actually cared about what my daughter and I needed. Janelle in finance was great as well. She was very informative and searched for the best rate for me. She made me feel comfortable about my purchase because I knew that I got the best deal I could get. Overall I am highly pleased. I would definitely recommend ...

We purchased a used 2016 Buick LaCrosse at S&K Buick Monday and could not be happier. Great salesman Mr. Hubb was very friendly and helpful. My father in-law always bought his Buick’s dating back to the early 60’s back when it was Giuffre Buick then went to S&K. I have followed suit and always will. Great prices and tremendous sales staff.

Great service, very nice people.

I’ve been dealing with SNK for the past nine years of purchase for cars and it’s been great all the time Rob at the green team has been super he make sure you no everything that you’re doing to your vehicles explains all the details there’s no other place I’d rather go to get my vehicles worked on or purchased than SandK great work. Thanks for your service. Bill Ronda

The experience with Chris was very professional. All questions were answered and the entire transaction was very friendly and satisfying. I would reccomend S and K to anyone.

Staff was very easy to deal with. A hassle free experience. Would definitely buy another car there

They got me in as promised and got the job done! Thank you so much!!

Clean, well organized, and efficient. The staff is courteous and explains things clearly.

good customer service get you in an out

The service and staff at S&K are by the best. They look out for your needs and treat you with respect. I am totally an S&K believer and they will not only get my services but the GMC dealership will get my business in the future.

Just purchased a new GMC truck from S&K. The process couldn’t have gone smoother. When I arrived from out of state the vehicle was already cleaned and waiting for my test drive. No high pressure from these people. The sales manager Jim and his entire team were very professional and the price they quoted over the phone earlier in the week was exactly the price I paid when I arrived. (No last second changes or additions). Their finance manager Janelle was the best I’ve ever worked with. (And I’ve worked with many over the years). ...

Good

My salesperson was wonderful we told him what we wanted and how much we could afford for a payment and he made it happen love love my Equinox

I drove from over 4 hours away to look at a certified used car at this dealership. They had worked hard to set a price with me before I drove that far. When I arrived the car was in the condition I expected from the great pictures I saw online. The sales and finance teams worked quickly to get my purchase finalized and get me back on the road home. Janelle in finance was great to work with. She even sent me a link I could fill out for credit info I so didn’t have to spell my name and ...

My wife and I had a great experience with our purchase of a new 2021 GMC Sierra 1500. Our sales consultant “Robert Hermès” AKA “Bob”, was very knowledgeable and friendly. He provided a hassle free experience and this dealership was very fair with my trade in. Would highly recommend!

Very nice people to deal with

Rodney on Red Team is great to work with !!!

Best service. Fast and friendly.

Most enjoyable car buying experience ever! Everyone was super nice and helpful. Never any pressure at all. I especially appreciated that prices and available discounts are shown on their website. I knew before going in that I was getting a great deal.

Superior customer service, Rodney and the RED TEAM are great.

Great big thank you to Brian (service manager). We were traveling on the interstate, and he worked us in his already busy schedule. He let us know we were fine. Super trustworthy. If you are looking for an honest service department, here is one. Thanks again!

I bought my very first brand new car and had the best experience with our salesman Bob . He was very patient with me as I looked at several different ones before finally making my final decision. Never once did I feel pressured to buy anything like I have dealt with in the past looking . I totally give S&K 5 stars 100% . Thank you for the great experience

Had a appointment for oil change and tire rotation I was in and out pretty quickly and they had washed to. Thanks Rusty

Very pleased. The service department diagnosed the problem during my initial appointment and ordered a replacement part. A few days later I returned and installation was completed within the estimated time frame. The staff are friendly and efficient. I couldn’t have asked for anything more.

It was alright. Im still waiting on part ".people there was very nice. Even on phone.

We found our car on-line at thier Lot. We live 5.5 hours away but was easily able to close the sale on the car in 5 hours. They answered all my questions. Sent me pictures of every inch of the car. And help me find a hot shot driver to deliver it to MO. This was the easiest car purchase ever for me. Car was delivered and it is just as expected. Thank You

Great great sales people

Fast service always. Thank you for your help and changing the oil in my Jeep. Also the price was right and the work completed was accurate.